State Farm® Insurance Agent Walter Jones

"I cannot thank this State Farm agency enough for their tireless dedication in resolving my issue. From the very beginning, Walter and Theresa went above and beyond, providing exceptional customer service and ensuring that every detail was handled with care and professionalism. Theresa was always accessible, patient, and thorough, guiding me through each step of the process. She kept me informed and reassured, turning what could have been a stressful situation into a manageable one. Thanks to Walter and Theresa's unwavering support, we achieved a positive outcome that exceeded my expectations. This agency embodies what it means to truly care for their clients, and I wholeheartedly recommend them to anyone in need of reliable, compassionate, and effective assistance. They are a shining example of excellence in customer service!"

"We have had several different policies with this office of State Farm over the years. Agents have always extended excellent customer service in helping us with our various insurance needs."

"Just added an affordable life policy for my new grandchild, something I can give her now that will be there for her always and remind her how much I love her. So much better than a toy she won't ever remember. It was so easy to do."

"I've had Statefarm for as long as I can remember and Walter Jones' office for the past couple years. I only leave good reviews when they're really earned and this office is a great example of that. Easy to get someone on the phone and most of the time they help you immediately without taking a message and circling back. Kim has helped me countless times and I genuinely appreciate her kindness, insight, and dedication. Feels like talking to a friend. I couldn't be happier. 100% recommend."

"The employees at State Farm in Parkville always make sure their customers get everything they need, one employee in Particular is Da’vetta Cayson she’s hard working person and really sweet"

"I always have a good experience with the Agents at State Farm. I would recommend this company to my family and friend."

"Phenomenal experience meeting Day and Jallah. I recommend Walter Jones and his office to everybody looking for insurance. I drove 2 hours just to meet them and received the most welcoming experience. I feel amazing after getting Life Insurance for myself and my son, they answered all of my questions and helped me understand the need for it. Thank you all !!!!!"

"My car was involved in a total. DaVetta helped me through all of it, from A to Z. At the other end they were having trouble ironing out all the details. At one point they sent me the wrong amount of the check for my car. Throughout all the hiccups, I had many through this experience. DaVetta helped me through each and every one. She found phone numbers, the correct person's for me to contact. She also spoke to people in my behalf to help my ordeal along. With out her help it would have been much, much harder to get through it. You have a great team player on your staff. You should bake her a cake. David Wirts."

"Great customer service and personalized care. I definitely recommend this company and this agency"

"They are very responsive and easy to work with! Highly recommend!"

"I have contacted the office throughout the year. Whether it is about changes with my adult children affecting auto or renters or my own, the staff is consistently great. Day is thorough, dedicated, warm and knowledgeable."

"Kimberle Pike - Knowledgeable, great attention to detail, quick to respond with any questions and/or concerns, thorough with every detail."

"I had the friendly yet professional experience with kalail ( forgive me for the misspelling of your name) he made comfortable in choosing State Farm m for my home. Then when I met my actual agent Walter Jones I felt that much more I was in the right place. Walter was so personable and spent time getting to know and my needs. I’m even considering bundling my other insurance with him. So all that being said he’s the man to see."

"The staff at Walter Jones State Farm are great! They were super easy to talk to and they didn't push me into switching my auto insurance with them. They did try to get me the lowest price for my auto and home insurance."

"I have been with State Farm Insurance (car and home) for over 30 years. During all those years I have experienced wonderful premiums/coverage and exceptional availability of agents. In all of those 30 years+ I have had only two different agents. I would highly recommend State Farm Insurance if you are looking for a long-term relationship with friendly, professional agents."

"Thank you for your quick service while helping me insure my new vehicle! Very professional and knowledgable. Joyce Addicks"

"Thankful for having an amazing insurance company! At the moment I have 3 cars and a home insured by Walter Jones - State Farm. His office staff is incredible and ever so helpful, especially Kimberle and Day! Thank you all so much :)"

"Always so accessible and friendly. I've never had any issues with claims. Customer for almost 10 years now! Kim Pike and Kristina Shepp have always been my go-to girls for questions requests and payments! Wouldn't think of leaving you guys :)"

"Christina was a blessing to have with helping my boyfriend and I switch his insurance. She was patient, understanding, and kind! I am so grateful to have had this experience with her and with state farm! I’ve never been more pleased with the service from state farm!"

"Great service and the Agents we’re very helpful."

"Always friendly and courteous service. Any questions I may have regarding my policy are answered in a timely manner. I receive the best rate with State Farm.... the absolute best!😊"

"Agent Shepp was really helpful in letting me know all my options and never pressured me into choosing insurances right away. She gave me all options needed to make an informed decision. She knows what she is talking about and just wants you to be prepared and covered."

"Day is very helpful, I've spoken to her many times and it was a pleasure to finally meet her!"

"Wonderful agency! Day amazing. She is professional and answers all my questions. She goes above and beyond and really cares."

"Kim has always been so welcoming and caring with my insurance needs. I have worked with her for years, and I will continue for years to come. She takes the stress out of dealing with insurance."