State Farm® Insurance Agent Walter Jones

"My car was involved in a total. DaVetta helped me through all of it, from A to Z. At the other end they were having trouble ironing out all the details. At one point they sent me the wrong amount of the check for my car. Throughout all the hiccups, I had many through this experience. DaVetta helped me through each and every one. She found phone numbers, the correct person's for me to contact. She also spoke to people in my behalf to help my ordeal along. With out her help it would have been much, much harder to get through it. You have a great team player on your staff. You should bake her a cake. David Wirts."

"Great customer service and personalized care. I definitely recommend this company and this agency"

"They are very responsive and easy to work with! Highly recommend!"

"I have contacted the office throughout the year. Whether it is about changes with my adult children affecting auto or renters or my own, the staff is consistently great. Day is thorough, dedicated, warm and knowledgeable."

"Kimberle Pike - Knowledgeable, great attention to detail, quick to respond with any questions and/or concerns, thorough with every detail."

"I had the friendly yet professional experience with kalail ( forgive me for the misspelling of your name) he made comfortable in choosing State Farm m for my home. Then when I met my actual agent Walter Jones I felt that much more I was in the right place. Walter was so personable and spent time getting to know and my needs. I’m even considering bundling my other insurance with him. So all that being said he’s the man to see."

"The staff at Walter Jones State Farm are great! They were super easy to talk to and they didn't push me into switching my auto insurance with them. They did try to get me the lowest price for my auto and home insurance."

"I have been with State Farm Insurance (car and home) for over 30 years. During all those years I have experienced wonderful premiums/coverage and exceptional availability of agents. In all of those 30 years+ I have had only two different agents. I would highly recommend State Farm Insurance if you are looking for a long-term relationship with friendly, professional agents."

"Thank you for your quick service while helping me insure my new vehicle! Very professional and knowledgable. Joyce Addicks"

"Thankful for having an amazing insurance company! At the moment I have 3 cars and a home insured by Walter Jones - State Farm. His office staff is incredible and ever so helpful, especially Kimberle and Day! Thank you all so much :)"

"Always so accessible and friendly. I've never had any issues with claims. Customer for almost 10 years now! Kim Pike and Kristina Shepp have always been my go-to girls for questions requests and payments! Wouldn't think of leaving you guys :)"

"Christina was a blessing to have with helping my boyfriend and I switch his insurance. She was patient, understanding, and kind! I am so grateful to have had this experience with her and with state farm! I’ve never been more pleased with the service from state farm!"

"Great service and the Agents we’re very helpful."

"Always friendly and courteous service. Any questions I may have regarding my policy are answered in a timely manner. I receive the best rate with State Farm.... the absolute best!😊"

"Agent Shepp was really helpful in letting me know all my options and never pressured me into choosing insurances right away. She gave me all options needed to make an informed decision. She knows what she is talking about and just wants you to be prepared and covered."

"Day is very helpful, I've spoken to her many times and it was a pleasure to finally meet her!"

"Wonderful agency! Day amazing. She is professional and answers all my questions. She goes above and beyond and really cares."

"Kim has always been so welcoming and caring with my insurance needs. I have worked with her for years, and I will continue for years to come. She takes the stress out of dealing with insurance."

"The Staff is amazing ‼️ Always willing to help"

"Great Service and Knowledgeable Staff. I've been a customer for over 27 years."

"I worked with Day and I would highly recommend her. She responded promptly and thoroughly. A woman who “doesn’t let any grass grow under her feet” (as the saying goes). She contacted her sources for information and explanations and she thoroughly (from what I could tell) reviewed with me our coverage. She got back to me within a hour as she said she would. If you want someone who is active, takes initiative, wants to provide complete info and is timely, then I would suggest you ask for Day at this agency."

"I needed some help with my account and a payment. Day helped me immediately. She was very kind, understanding, and professional. With her knowledge, I was quickly guided through the process and resolution. I can't thank her enough. People like Day at this Agency are one of the primary reasons I have been doing business with State Farm for 30 + years."

"I’m a currently a policy holder. And my experience with Ms. Theresa and Jallah have be outstanding these two members are honestly the only reason why I haven’t switched my insurance yet. What I get from them both representatives are clear communication, breakdowns of why my bill is… check up calls when they haven’t seen consistency on my end.. emails to remind of what we spoke about in detail. I feel the members go out of there way to make sure my concerns are met. Even though it’s actually their job lol. But I definitely appreciate all that they do for me and I highly recommend State Farm but only as a package deal if you get MS. Theresa Roberts or MR. Jallah Colvin"

"Met our agent Walter Jones for the first time yesterday (just changed from another State Farm agent). Walter listened, addressed our concerns, introduced us to his staff and at the end of the day saved us money."

"Walter and his staff are amazing and helped me out a lot"