State Farm® Insurance Agent Walter Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michelle Beasley
February 24, 2026
"I been insured with State Farm “2019” My very first car i was recommended to State Farm. From auto, renters & to life policy… Thank you to Walter jones office. 🤗 Most importantly DAY- My Insurance agent.. very professional, smart & very kind. When you call ask for DAY* michelle sent ya!"
"Michelle, thank you for your wonderful review of State Farm Agent Walter Jones’s Team!"
Dale Stalley
February 4, 2026
"My crew over at State Farm helped me fast and got my truck set up to get fixed in no time I recommend them to everyone at Walter Jones agency"
"Thank you so much for the 5-star rating, Dale! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Rebecca Burgess
January 16, 2026
"Theresa Roberts was fantastic! She helped me in many way even passing me to Kim who was helpful too I was with my insurance company for many years Theresa made it a smooth transition"
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Walter Jones’s Team. "
Linda France
January 16, 2026
"Really good office. They are on the ball. Affordable prices and great service!"
"Thank you so much for the 5-star rating, Linda! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Alyssa Joy
January 16, 2026
"State Farm Insurance is the best they are knowledgeable about what their business can give you and help the best that they can with explaining situations and solutions"
"Alyssa, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Walter Jones’s Team here in our Parkville office. "
Abhishek Singh
January 14, 2026
"We had such a positive experience with State Farm. From start to finish, everyone was kind, professional, and genuinely helpful. Theresa was amazing to work with—she was patient, attentive, and made sure all of our questions were answered. It’s reassuring to work with people who truly care about their clients. I would highly recommend State Farm to anyone looking for insurance and great people to work with."
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Walter Jones’s Team here in Parkville . "
Wanda
January 13, 2026
"Day is really skilled in customer service. I've been taken care of like family with her. My best interest is her concern. I was nervous about changing insurance companies. But after all her knowledge and care it's been a piece of cake. Thank you Day. Mr. Jones she's an angel. The best."
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Walter Jones’s Team here in Parkville . "
Tammy Singh
January 13, 2026
"State Farm has been wonderful to work with. The staff is friendly, knowledgeable, and truly cares about their customers. Theresa was especially helpful—she took the time to answer all my questions and made sure I felt confident with my coverage. I would absolutely recommend them to anyone looking for insurance with great people behind it."
Jodi BottleOf
January 9, 2026
"Day is so kind & helpful - I dropped my car off to get it fixed & when I got to the rental car place, there wasn’t a reservation. I was put on hold with a claims adjuster, then waited 20 mins for someone else to call back who never did. I paid out of pocket, and within 5 mins of me contacting Day, the situation was resolved & I was refunded. Very personable & happy to help!"
George Burton
January 8, 2026
"Everything was handled quickly and professionally. The agent I spoke with (Jallah) answered all my questions and saved me money on my Homeowners Insurance. Thank you for the prompt service. I look forward to dealing with State Farm in the future."
"George, thanks so much for this awesome review. Jallah is an amazing member of the team! We know you have many options so thank you for choosing us. Please don't hesitate to reach out to us should the need arise."
Keith Hutchins
January 8, 2026
"Agents are very nice go over polices step by step hellping you understand the importance of being cover"
Wag4life 323
December 28, 2025
"I must say the assistant was very knowledgeable and helpful in getting me the discount and savings from my previous insured company."
herdingcats dougherty
December 16, 2025
"Kim is just fantastic. Have been with this agency for over 20 years and she has constantly provided personalized, thoughtful, and EXCELLENT customer service."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Berta Howell
December 15, 2025
"Kim has great customer service!! I enjoy working with her on my insurance needs."
" Thank you, Berta, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Kim is a great asset to our team"
Sandy Eshelman
December 15, 2025
"I've worked with Kim in Walter Jones's office for many years. She is the epitome of helpfulness, understanding and professionalism. She goes above and beyond to assist me whenever I have a question or an issue. Top Notch customer service from this office!"
"We appreciate your review! We are delighted to know you had a great experience with Kim and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you, Sandy,"
Donna Smith
December 14, 2025
"Over all my years of having auto insurance, this Statefarm Parville office was the best decision I made. Mr Jones and Staff are very friendly , professional, Agent Davetta has always professionally answered my questions with patience whenever I call or go to the office. I always feel comfortable"
"Thank you for reviewing our State Farm office! Davetta is fantastic We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Alysen McCaughey
December 3, 2025
"Jallah made my transition to MD so easy with excellent customer service and communication. Thank you guys!"
"Thank you, Alysen, for the review. I'm glad to hear that Jallah helped make your transition to MD an easy one. We take pride in taking care of our customers with excellent customer service. "
Drew Maricle
November 26, 2025
"Kim at the office was really helpful during my new condo search. She never complained about me requesting multiple properties. When I finally closed on a property. The office was quickly able to change my insurance for my new address. Great service."
"Thank you Drew. We appreciate your review! We are delighted to know you had a great experience with Kim and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kevin Johnson
November 24, 2025
"My wife and I have been with this agency for as long as I can remember and they’ve always done an amazing job when it comes to us. Kimberle is who I usually deal with and she’s absolutely amazing. She takes care of us every step of the way. Thank you so much for everything"
"Thank you, Kevin, for you and your family being long time State Farm customers. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Kim is an amazing asset to our team. "
Sharlyn Pantalunan
November 21, 2025
"Kim Pike is always so helpful and has great customer service!"
"Thank you Sharlyn for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Leewina DeSantis
November 20, 2025
"He is very professional and so are his secretaries. They're a very patient and nice and explain everything so you can understand it."
"We appreciate your review Leewina! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
zu goddess
October 31, 2025
"Day is wonderful person she's very helpful and kind. Thank you again for your help."
"We’re honored by your positive feedback! Day is a great asset to our team. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Cory Poulsen
October 31, 2025
"Great customer service, calls are picked up when I call, workers are friendly. One time they told me they would call me back about my problem and they did ! Felt good to good solutions to my problem that quick!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
D Vogel
August 25, 2025
"Walter Jones Agency is one of the BEST I have ever known. His staff is great and KIMBERLE is an outstanding Personal Account rep that has always responded to me in RECORD time! I can't possibly tell you how grateful I am to her and the agency!. At one point, State Farm tried to shift me to another agency, and I refused to go and they let me stay where I felt most comfortable!"
"Thank you so much for your wonderful feedback! We are thrilled to hear that you've had such a great experience with our agency and that Kimberle has been able to provide you with the outstanding service you deserve. Our team truly values building lasting relationships and it means a lot to know you feel comfortable and supported with us. We're grateful for your trust and loyalty, and we look forward to continuing to serve you!"
Angela R Townsend
July 29, 2025
"I've had State Farm for 4y, I recommend them to anyone looking for great insurance at a low price"
"Angela thank you for this awesome review! We appreciate the opportunity to earn your business. Please call on us should the need arise for any insurance or financial service's needs. Thanks again!"