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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kevin Huber

November 8, 2023

5  out of  5 rating by Kevin Huber
"Mr Jones and his people were very helpful and curtious. They provided me with the exact insurance I was looking for with a monthly payment I can afford. I will use his office for all my insurance needs."

Aaron Reynolds

November 8, 2023

5  out of  5 rating by Aaron Reynolds
"Mr. Walter Jones and team deliver an outstanding customer service experience. Excellent rates, very knowledgeable, and always prompt to address any questions or concerns I may have regarding my family's insurance needs. I highly recommend his agency."

William Cooper

October 26, 2023

5  out of  5 rating by William Cooper
"Mr. Jones offers great service with a great product. He is very knowledgeable and helped me save money while ensuring that my family is covered."

Bernedette Brandon

September 21, 2023

5  out of  5 rating by Bernedette Brandon
"Had a good experience with the young lady who helped me with my auto and homeowners insurance. I would recommend this company to my family and friend."

zachary ward

August 17, 2023

5  out of  5 rating by zachary ward
"My experience was great. Efficient service, accommodating and good rates."

robin domulevicz

August 2, 2023

5  out of  5 rating by robin domulevicz
"When my husband and I decided to switch insurances many companies called. When Mrs. Carmen called from State Farm she was most helpful right away. She spent a lot time going through all the paperwork and answering our questions. She was knowledgeable and patient in getting our information. After 20 years with the same insurance and getting an unannounced hefty increase, we are happy we left them and chose State Farm Insurance"

Darryl Rouse

July 27, 2023

5  out of  5 rating by Darryl Rouse
"After being with a different company for about two decades, I started inquiring about my full suite of insurance products and collectively State Farm was the clear winner. Walter Jones associates are extremely helpful and followed up on my needs. I would highly recommend working with this agency. 👌"

Rashaad Foots

June 22, 2023

5  out of  5 rating by Rashaad Foots
"Cheri was so amazing professional very good with communication and at the end of day I saved $300+ by switching to State Farm and with the same premiums as my last insurance company I Fell in love with her literally"

Lakia Hudson

June 21, 2023

5  out of  5 rating by Lakia Hudson
"It was such a pleasure to work with Cheri. She was extremely knowledgeable patient and professional, I have already referred her and her team to my colleagues. She and her team were so pleasant to work with. She never got frustrated with any questions I had even if I felt they were silly. Thank you guys we need more agents like you all."

Terrel Owens

June 16, 2023

5  out of  5 rating by Terrel Owens
"Very professional and and helpful at this location. Will direct all my family and friends to this office"

Pretty Broke Girl #PBG The Beauty Channel

June 16, 2023

5  out of  5 rating by Pretty Broke Girl #PBG The Beauty Channel
"I had a very lovely experience they were very professional sufficient and very kind-hearted"

Pat Steck

May 25, 2023

5  out of  5 rating by Pat Steck
"The Ladies at the office are always helpful and knowledgeable. And a big shout out to Theresa for helping me with a MVA issue"

Claire Brown

May 24, 2023

5  out of  5 rating by Claire Brown
"Great customer service! Walter and his staff go above and beyond to ensure you have everything you need. Thankful to have him as our new agent as our previous one retired. Would recommend to anyone needing a dedicated and knowledgeable agent for all your insurance needs."


May 22, 2023

5  out of  5 rating by HRG
"My family has been a State Farm customer for over 30 years and we just received a birthday card for the first time from our new state farm agent, Walter Jones and his staff and it was really appreciated. I also referred a coworker and for the first time ever also received a little gift card for a thank you, so I’m so glad we’ve got switched over to this agents office for our future State Farm needs."

JLady Organics

May 21, 2023

5  out of  5 rating by JLady Organics
"I’ve received amazing service since applying for coverage. My agent Cheri Hailey works diligently & is always so professional. She is persistent and makes sure I am always well aware and informed about my coverage. It’s an even easier process, highly recommend!"

Robert Rockwell

May 17, 2023

5  out of  5 rating by Robert Rockwell
"They always go above and help you save money where every they can"

Akilah Smith

May 16, 2023

5  out of  5 rating by Akilah Smith
"Cheri is an amazing agent! She helped me find the cheapest insurance policy as well give great service! I would truly recommend calling her to save some funds! Thanks girl!"

Travon Hollis

May 15, 2023

5  out of  5 rating by Travon Hollis
"Sheri Hailey is a wonderful person. She spoke with confidence and answered all my questions with the best details. Thank you!!!"

Sierra Whittington-Powell

May 15, 2023

5  out of  5 rating by Sierra Whittington-Powell
"Highly recommend this agency."

Destiny Whittington

May 15, 2023

5  out of  5 rating by Destiny Whittington
"Cheri Hailey has emulate customer service. She’s been nothing but an extreme help . She spoke with confidence and made my experience much smoother. Thank you for getting me the best and lowest quote"

Kisha Wooten

May 15, 2023

5  out of  5 rating by Kisha Wooten
"The service & customer service was great"

Deana Mccullough

May 9, 2023

5  out of  5 rating by Deana Mccullough
"I have been with State Farm for years. I have always been very Happy with their customer service. I recently was introduced to my new agent, Mr Harold Jones. Mr Jones has been one of the most pleasant, knowledgeable and helpful people that I have had contact with at State Farm. I would recommend Mr. Jones and State Farm to anyone looking for insurance of any kind!!"

cynthia crapster

May 9, 2023

5  out of  5 rating by cynthia crapster
"Very pleasant. I received my quote fast. No pushy salesman, just great results."

Angelica Zeron

May 3, 2023

5  out of  5 rating by Angelica Zeron
"Great customer Service from Cheri. Was able to get everything I needed quick and answered all my questions."

Dr.V varnado-rhodes

May 3, 2023

5  out of  5 rating by Dr.V varnado-rhodes
"The Walter Jones Team is outstanding. They are easily accessible and always responsive to any question or need our family has! I wouldn’t go anywhere else for our insurance needs. I feel like family with the Jones team! Thank you for everything!"