State Farm® Insurance Agent Walter Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lisa DuBose
May 1, 2025
5
out of
5
rating by Lisa DuBose
"The customer service is superb. Day was so very helpful with any questions I had"
We responded:
"Lisa, we appreciate you leaving us this awesome review! We're so glad that we were able to answer all of your questions. Day is a great asset to our office. Thank you for your business!"
Terrence Tech
April 18, 2025
5
out of
5
rating by Terrence Tech
"Ms Cayson is amazing. She's knowledgeable, attentive, and always willing to help. Thank you so much."
We responded:
"Terrence, we appreciate your business and that you took the time to leave us this great review! Please don't hesitate to call on us whenever the need arises."
Maurice Conway
April 17, 2025
5
out of
5
rating by Maurice Conway
"Great experience with Miriam and Day setting up my Drive Safe and Save. I strongly recommend Walter Jones for all of your insurance needs, he helped me switch from Nationwide and gave me a better rate."
We responded:
"Thanks for taking the time to review my office! I sincerely appreciate your business. Please call on us whenever you have questions about your insurance and financial serviced needs. Thanks again!"
Ross Kappelman
April 15, 2025
5
out of
5
rating by Ross Kappelman
"Excellent follow up and nice cost savings.👍"
We responded:
"Thanks, Ross, for taking the time to leave us such an awesome review. We appreciate your feedback! Please let us know if you have any future questions or concerns. We'd be happy to assist you. Thanks again!"
Tikissa Jenkins
April 8, 2025
5
out of
5
rating by Tikissa Jenkins
"Excellent customer service"
We responded:
"Tikissa, thank you for taking the time to leave us this excellent review! We appreciate your business. Please don't hesitate to call on us when the need arises. Thanks again!"
BOBBIE KOBLE
March 31, 2025
5
out of
5
rating by BOBBIE KOBLE
"Day was great, helped me fix my phone and submit my claim documents. Mr. Jones is very personable and I strongly recommend as an agent for your insurance needs. Kim has taken great care of me for all of these years."
We responded:
"Thanks for taking the time to leave us this awesome review! Day is a great asset to the team. Please don't hesitate to call on us for all of your insurance and financial service's needs. Thanks again!"
Sherece Glover
March 19, 2025
5
out of
5
rating by Sherece Glover
"Professional & friendly"
We responded:
"Thank you for taking the time to leave us a review. We appreciate your business! Please don't hesitate to call on us whenever a need arises for you insurance and financial service's needs. "
Daniel Heady
February 5, 2025
5
out of
5
rating by Daniel Heady
"They were key in the home buying process"
We responded:
"Thanks Daniel! We're so glad that we could be a part of your home buying process! Please call on us for all of your insurance and financial service's needs. We appreciate your business!"
Teonta Allen
February 4, 2025
5
out of
5
rating by Teonta Allen
"Very informative with the information given. Explained in detail how I could save more money on my insurance. Mr. Hopkins described in detail my options for combining home and auto insurance"
We responded:
"Thank you Teonta! We appreciate you and your business! Please continue to call on us for all of your insurance needs. We are here for you! Thanks again. "
Wendy x
January 30, 2025
5
out of
5
rating by Wendy x
"Day was very patient with me and very knowledgeable! I had a lot of questions and she was very helpful! So professional!"
We responded:
"Thanks, Wendy, for this awesome review! We appreciate you taking the time to give us your feedback. Day is an awesome asset to the team. Thanks again!"
Taja Johnson
January 29, 2025
5
out of
5
rating by Taja Johnson
"I would highly recommend Anthony Hopkins an insurance agent with State Farm . He was very knowledgeable, helpful. He also educated me on several different aspects about insurance such as car insurance, life insurance , Roth IRA as well. .I also appreciated how he work in timely fashion ,also making sure all of my questions was answered. Overall I had a great experience with Mr.Hopkins would do business with home in the near future."
We responded:
"Taja, thank you for taking the time to leave our office this excellent review! Anthony is an awesome asset to our agency. Please continue to call on us for all of your insurance and financial service's needs."
Antoine Jacobs
January 29, 2025
5
out of
5
rating by Antoine Jacobs
"Great Experience. Top notch service"
We responded:
"Thank you, Antoine! We know you have a lot of options, so we appreciate your business and that you took the time to leave us a review. Please call us if you have any questions!"
Arteisia Marshall
January 29, 2025
5
out of
5
rating by Arteisia Marshall
"Excellent service and great prices to match ! Thanks guys ! I’ll be recommending you guys to my son and my mother ."
We responded:
"Arteisia, thank you for your business! We appreciate you and would love to assist your family and friends too. Thanks for taking the time to leave us this awesome review!"
Hollie Booker
January 29, 2025
5
out of
5
rating by Hollie Booker
"Anthony was great with getting my Quote!"
We responded:
"Thanks, Hollie, for taking the time to let us know that you had a great experience with our office! We agree, Anthony is awesome. Please call on us for all of your insurance and financial service's needs."
nailah edwards
January 29, 2025
5
out of
5
rating by nailah edwards
"The best sales agent ever.... i would recommend him to everyone... Great to talk with..... Very helpful"
We responded:
"Nailah, thanks for taking the time to leave us this great review! We appreciate your business. Please call us whenever the need arises."
Yggy is not a bot
January 24, 2025
5
out of
5
rating by Yggy is not a bot
"Davetta was a very helpful person when I went to consult Davetta for something. I had no issues with the consultation process and I had a pleasant experience. I can tell that Davetta is a very wise and hardworking person. I recommend Davetta if you have any questions."
We responded:
"Thank you for your business and for taking the time to leave us a review! Davetta is a great asset to our team. Thanks again for trusting us."
stacy hanley
January 24, 2025
5
out of
5
rating by stacy hanley
"Kim Pike and Walter Jones’s team are amazing! They work hard to het their customers insured at the best rate possible."
We responded:
"Stacy we appreciate your business and thank you for taking the time to leave us a review. Kim is amazing! Thank you for choosing us to handle your insurance and financial service's needs!"
William Perry
January 24, 2025
5
out of
5
rating by William Perry
"Outstanding staff very personable! Walter is a great agent to choose for your insurance needs, check them out."
We responded:
"Thank you William! We appreciate you choosing our agency to handle your insurance and financial service's needs. Please call us whenever the need arises. We look forward to helping you!"
Warren Taylor
January 23, 2025
5
out of
5
rating by Warren Taylor
"Great Place!!"
We responded:
"Warren we appreciate your business! Thanks for taking the time to leave us a review."
Jamyria Graham
January 22, 2025
5
out of
5
rating by Jamyria Graham
"Great Customer Service, Great Agents!"
We responded:
"Thank you! We appreciate your business and that you took the time to leave us this amazing review."
Geb Porter
January 16, 2025
5
out of
5
rating by Geb Porter
"Just Bought My First Life Insurance Policy, Wonderful Office. Just happy Mr. Walter and his team members was able to Take Good Care Of Me. Forever Appreciative for their Service. Thank You"
We responded:
"We were so glad we could help you with your life insurance needs! Please let us know if you have any questions and if we can be of further assistance. Thanks for trusting us with your business and for taking the time to leave us a review!"
Lisa Jones
January 6, 2025
5
out of
5
rating by Lisa Jones
"I cannot thank this State Farm agency enough for their tireless dedication in resolving my issue. From the very beginning, Walter and Theresa went above and beyond, providing exceptional customer service and ensuring that every detail was handled with care and professionalism. Theresa was always accessible, patient, and thorough, guiding me through each step of the process. She kept me informed and reassured, turning what could have been a stressful situation into a manageable one. Thanks to Walter and Theresa's unwavering support, we achieved a positive outcome that exceeded my expectations. This agency embodies what it means to truly care for their clients, and I wholeheartedly recommend them to anyone in need of reliable, compassionate, and effective assistance. They are a shining example of excellence in customer service!"
We responded:
"Thank you, Lisa, for your thoughtful and amazing review! We appreciate your business and we're glad that we were able to guide you through the process. Theresa is a great asset to our team. Thanks again for taking the time to give us your feedback! Please don't hesitate to call on us for all of your insurance and financial service's needs."
Nakola Clark
December 31, 2024
5
out of
5
rating by Nakola Clark
"We have had several different policies with this office of State Farm over the years. Agents have always extended excellent customer service in helping us with our various insurance needs."
We responded:
"We appreciate your business and value your feedback. Thank you for taking the time to leave us a review! We know that you can do business with anyone so thank you for choosing us. Happy New Year!"
Theresa Roberts
December 30, 2024
5
out of
5
rating by Theresa Roberts
"Just added an affordable life policy for my new grandchild, something I can give her now that will be there for her always and remind her how much I love her. So much better than a toy she won't ever remember. It was so easy to do."
We responded:
"Thanks Theresa! We love to hear from our customers how we're doing. Please don't hesitate to reach out to our team for any insurance and financial service's needs. Thanks again!"
William Struthers
December 30, 2024
5
out of
5
rating by William Struthers
"I've had Statefarm for as long as I can remember and Walter Jones' office for the past couple years. I only leave good reviews when they're really earned and this office is a great example of that. Easy to get someone on the phone and most of the time they help you immediately without taking a message and circling back. Kim has helped me countless times and I genuinely appreciate her kindness, insight, and dedication. Feels like talking to a friend. I couldn't be happier. 100% recommend."
We responded:
"Thank you, William, for taking the time to leave us an amazing review. We are appreciative of your business and ask that you call on us whenever the need arises. Kim is a wonderful asset to the team! Thanks again!"